Shipping Policy

koranutri.com ships within the European Union only. We do not currently deliver to countries outside the EU, to PO boxes or to packing stations. If your delivery address is inside the EU and our checkout does not accept it, contact us at info@koranutri.com.

Orders are dispatched within 1–2 business days after your order is confirmed. Business days are Monday to Friday, excluding public holidays in Estonia and your delivery country. Orders placed on a weekend or public holiday are dispatched on the next business day. We may occasionally need slightly longer during high-volume periods — if so, we will let you know by email.

Shipping is a flat €4.90 per order and is free for orders of €79 or more. The shipping cost for your order is shown in the cart and again before you complete checkout. The prices of the products include VAT; shipping is added on top.

Delivery time is the courier time after dispatch. Delivery usually takes 7–15 days after your order is confirmed. These are estimates, not guarantees — remote areas and public holidays can add a few days.

We currently do not offer express or next-day delivery; if you need an order urgently, email info@koranutri.com before ordering and we will tell you what is possible.

Every order is sent with a tracked courier service. When your order is dispatched, we email you a tracking link so you can follow the parcel to delivery. The courier may also send you notifications about delivery attempts.

If your parcel is delayed beyond the estimated delivery time, appears lost, or arrives damaged, contact us at info@koranutri.com within 14 days of the expected delivery. Please include your order number and, for damage, photos of the packaging and the product. We will replace the item or refund your order.

You are responsible for providing a complete and correct delivery address, and for collecting the parcel if the courier requires a signature or leaves it at a pickup point. If a parcel cannot be delivered because of an address error or a missed pickup, the cost of re-dispatching it is charged to the customer.

Any questions about shipping, delivery or your order: email info@koranutri.com. See also our Returns & Refunds Policy.